Privacy Policy
BY ACCESSING THIS WEBSITE, YOU HEREBY CONSENT TO THE COLLECTION, RECEIPT, POSSESSION, STORAGE, DEALING AND HANDLING OF YOUR INFORMATION AS PER THIS PRIVACY POLICY. YOUR USE OF AND ACCESS TO THE WEBSITE CONSTITUTES YOUR CONSENT TO THE TERMS OF THIS PRIVACY POLICY.
The website, https://brahmarsive.com/ is owned and operated by the company BRAHMARSIVE INC., having registered address at 9 E Laurel Rd, Suite B, Stratford NJ 08084 (hereinafter referred to as “Company”, “We”, “Our” or “Us”).
The Company is strongly committed in protecting Your privacy and has taken all necessary and reasonable measures to protect Your information and handle the same in a safe and responsible manner in accordance with the terms and conditions of this Privacy Policy set out herein below:
The website, https://brahmarsive.com/ (hereinafter “Website”), facilitates in letting the User (hereinafter referred to as “You”, “Your” or “User”) know about services that You can avail from the Company (hereinafter “Services”), and thereafter, You might initiate correspondences and communications with us through the Website. In the process, You might have to provide Us Your personal information or any other information that You hereby knowingly choose to disclose.
The information contained on the Website and the information collected or accessed by the Website are stored at a secured server, managed and owned by Azure cloud. The server service provider confirms that they follow the best security practices required for server maintenance in the industry. The security and privacy practices of the server operator can be known from
https://azure.microsoft.com/en-us. The Company does not give any warranties regarding the policies or practices of the server service provider.
This Privacy Policy is applicable to all users of the Website. The Company may not have complied with privacy laws of other countries.
1. COLLECTION OF INFORMATION
If you are end-user of the Website who is not using any Company Services or using the Brahmarsive Platform, Company does not collect any personal information or nonpersonal information or financial information from you.
If you are end-user of the Brahmarsive Platform who have been provided authorization and login access from the licensee entity for accessing the Services, Company may collect personal information or nonpersonal information directly from you, or from your licensing entity or from Third-Party sources, depending on the nature of your proposed use of the Company Services or for user registration. We may collect Your Personal Information such as name, mobile number, email address, and password. We may use your contact information, such as your email address or phone number, to authenticate your account and keep it, to secure our services and to help prevent spam, fraud, and abuse. We also may use contact information to personalize our Services, enable certain account features and to send you information about our Services. If you provide us with your phone number and email id, you agree to receive text messages from Brahamarsive to that number. We do not collect any financial information from you. Company collects the number of times you have lunched the experiences from Bharmarsive Platform for providing it to your licensee entity based on your login credentials.
If you are the company’s representative requiring Services of Brahmarsive Platform, we collect, use and process your personal information. The types of personal information we may collect (directly from you or from Third-Party sources) and our privacy practices depend on the nature of the relationship you have with the Company and the requirements of applicable law. While registering on Our Website for using Our Services, We collect Your Personal Information such as name, mobile number, email address, and password of your representative. We use your contact information, such as your email address or phone number, to authenticate your account and keep it, to secure our services and to help prevent spam, fraud, and abuse. We also use contact information to personalize our Services, enable certain account features and to send you information about our Services. If you provide us with your phone number and email id, you agree to receive text messages from Brahamarsive to that number.
You may also be asked for certain financial information, including Your billing address, bank account details, credit card number, expiration date and/or other payment related details or other payment method data, and debit instructions or other standing instructions to process payments for the Services. All the payment transactions made through the Website are electronically processed by third party service provider. All payment gateway and/or card payments are subject to authorisation by respective service providers and/or card issuers and are electronically processed by payment aggregators or approved payment gateway providers.
If You choose to post messages on our message boards, chat rooms or other message areas or leave feedback, We will collect and store such information. We retain this information as necessary for providing customer support, responding to queries and inquiries; and troubleshooting problems, resolution of complaints, and improvement of Services.
If You send us correspondence such as emails or letters or correspondence about Your activities or postings on the Website, We may collect and retain such information into a file specific to You for responding to Your request and addressing concerns in relation to Your use of the Website. We shall be entitled to retain Your Personal Information and other information for such duration as may be required for the purposes specified hereunder and will be used by us only in accordance with this Privacy Policy.
No liability pertaining to the authenticity/ genuineness/misrepresentation/ fraud/negligence, etc. of the information disclosed shall lie on the Company nor will the Company be in any way responsible to verify any information obtained from You.
2. USAGE AND LOG INFORMATION
The Company may use Your personal information for the following purposes:
2.1. to administer the Services;
2.2. provide better customer service;
2.3. enable Your access to and use of the Company’s Services;
2.4. publish information about You on the Website or other materials;
2.5. to keep You informed or update You on business of the Company;
2.6. send You statements and invoices;
2.7. collect payments from you;
2.8. send You communications;
2.9. send You mails or contact You for various customer satisfaction surveys, market research, promotional activities or in connection with certain transactions;
2.10. make communications necessary to notify You regarding various security, privacy, and administrative issues; to respond to Your queries;
2.11. send You information that may be of interest to You;
2.12. to respond to any of Your legitimate claims, or to address You Our reasonable belief, that You are violating the rights of any third party or any of the agreements or policies that govern Your usage of the Company’s Service;
2.13. conduct research and perform analysis in order to measure, maintain, protect, develop and improve Our services.
To make our Website and Services more useful to you, our servers (which are hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), subdomain name, and/or a date/time of your visit. We use this information to examine our traffic and to view how our customers use our website. This type of information will not allow you to be personally identified although we might be able to associate it with your user account. We process this usage data to facilitate your access to our Services in technical terms (e.g. to adjust our services to the terminal device you are using), and to recognize and stop any misuse. We only collect usage data and that is used to generate the analytics and reports needed by the customer. The analytical information generated by granular metrics and machine learning has limitations; and resultantly, the dashboard shall be expected to have false positives, correlation and prioritization issues. We will also use the data to measure the performance of the systems and plan improvements. We also use usage data in anonymized form for statistical purposes and to improve our website.
3. COOKIES
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If you would like to opt-out of the technologies we employ on our website, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.
The information collected allows Us to provide the Services and features on the Website that most likely meet Your needs, and subsequently to update the Website to make Your experience safer and easier.
You can browse the Website without telling Us who You are or revealing any Personal Information about Yourself or any nonpersonal information. In case you are a user representing the licensee entity availing Services, we will only collect limited personal information to provide you access and use of the Brahmarsive Platform to you end-users. Once You give us your Personal Information, You are not anonymous to Us. Wherever possible, while providing the information to Us, We indicate which fields are mandatory and which fields are optional for You. You always have the option to not provide the Personal Information to Us through the Website by choosing to not use a particular Service or feature being provided by Us on the Website, which requires You to provide such information. We may automatically track certain information about You based upon Your behaviour on the Website. We use this information to do internal research on Your demographics, interests, and behaviour to better understand, protect and serve You. This information is compiled and analysed by the Company usually on an aggregated basis.
4. SHARING OF INFORMATION
At no time will the Company share Your personally identifiable data without Your permission unless set forth in this Privacy Policy. The information that the Company receives about You or from You may be used by the Company or shared with Our employees, corporate affiliates, dealers, agents, vendors and other third parties for performance of the Services.
The Company does not share, sell, trade or rent Your personal information to third parties for unknown reasons. The Company maintains complete anonymity in all analytics to third parties and none of the personally sensitive information is used except when asked by Authority or Court of law. The Company safeguards Your e-mail addresses. The Company does not sell the email addresses provided by You and uses them only to provide services through the Website in accordance with this policy.
Where the Company discloses Your personal information to any third party for any purpose mentioned above, such third parties would be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified above, the Company may disclose Your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its’ legal rights.
5. LINKS TO OTHER THIRD-PARTY SITES
Our Website may link You to other third party Website (“Third-Party Sites”) after prior intimation to you and such Third-Party Sites may collect Your Personal Information including Your IP address, browser specification, or operating system. The Company is not in any manner responsible for the security of such information or their privacy practices or content of those Third-Party Sites. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these third-party providers and Third-Party Sites. We recommend that when You enter a Third-Party Site, You review the Third Party Site’s privacy policy as it relates to safeguarding of Your information.
We use third-party advertising companies to serve ads when You visit the Website. These companies may use information (not Your name, address, email address, telephone number, or other personal information) about Your visits to the Website and Third-Party Sites in order to provide advertisements about goods and services of interest to You. You agree and acknowledge that We are not liable for the information published in search results or by any Third-Party Sites.
6. YOUR RIGHTS
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7. PERSONAL INFORMATION OF CHILDREN
We consider a child to be anyone under the age of 18. We do not knowingly collect or try to collect personal information from or about children without the consent of a parent or guardian. Where we do collect personal information from children, we will always use reasonable efforts to verify that consent has been given or authorized by the child’s parent or guardian.
8. YOUR ACCEPTANCE
By visiting the Website or setting up/creating an account on the Website for availing the Services on the Brahmarsive Platform, You signify Your acceptance to the provisions of the Privacy Policy. You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of consent must be sent in writing to privacy@brahmasrive.com. In case You do not provide Your consent or later withdraw Your consent, We request you not to access the Platform and/or use the Services and also reserve the right to not provide You any Services through the Platform. In such a scenario, the Company may delete Your information (Personal or otherwise) or de-identify it so that it is anonymous and not attributable to You. However, please note that Company reserves the right to refuse any request to exercise such rights to the extent permitted by applicable law.
9. SECURITY PRECAUTION AND MEASURES
Our Website has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and
alteration of the information in compliance with applicable laws. Further, whenever You change or access Your account on the Website or Platform or any information relating to it, we offer the use of a secure third-party server. We cannot, however, ensure or warrant the security of any information You transmit to the Company or guarantee that Your Personal Information and/or other Non-Personal Information provided for availing the Services or Website may not be accessed, disclosed, altered or destroyed by a breach of any of Our security measures and safeguards.
It is further clarified that as long as You access and/or use the Website (directly or indirectly), the obligation to ensure that You shall at all times take adequate physical, managerial, and technical safeguards at Your end to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information. When payment information is being transmitted on or through the Website/Platform, it will be protected by encryption technology. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage your payment-related information. Hence, the Company cannot guarantee that transmissions of Your payment-related information or Personal Information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by the Company or the Company’s third-party service providers. The Company assumes no liability or responsibility for disclosure of Your information due to errors in transmission, unauthorized third-party access, or other causes beyond its control. You play an important role in keeping Your personal information secure. You shall not share Your Personal Information or other security information for Your account with anyone. The Company has undertaken reasonable measures to protect Your rights of privacy with respect to Your usage of the Website controlled by Us and Our Services. However, we shall not be liable for any unauthorized or unlawful disclosures of Your personal information made by any third parties who are not subject to Our control.
10. DATA STORAGE AND RETENTION POLICY
Company collects and stores user data in Azure cloud till the time the user uses the services and it will retain the data for as long as necessary to fulfil the purposes for which it was obtained. Processed and non-identifiable data, if accessible, will be perpetually stored. Other heuristic data may be stored which may be identifiable data in cookies.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you wish to delete your account or request that we no longer use your information to provide you services, contact us at the email Id privacy@brahmasrive.com We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Upon deletion or termination of the user account, Company will deactivate or delete the user account and information from our databases. However, some information may be retained in our files to prevent fraud, troubleshooting problems, assistance to law enforcement, enforce our Terms of Use and/or comply with legal requirements.
11. DISCLAIMER
When Company collects Personal Information, we will not consider the nationality or privacy rights granted to the user by the concerned authorities. We are a company based in US, and our privacy policy are based on laws of New Jersey, USA.
12. CHANGES TO PRIVACY POLICY
The Company reserves the right to change its data privacy practices and amend this Privacy Policy to accommodate with business transitions and legal reforms from time to time, so please review it frequently. If the Company decides to change its Privacy Policy, such changes will be posted here on the Website so that You are always aware of the latest amendments in this Privacy Policy.
13. DPO/GRIEVANCE OFFICER
Company as appointed Grievance Officer/ Data Protection Officer (DPO) to redress complaints relating to privacy. If the user has any grievances against Company’s privacy practices or has any apprehension that their privacy is compromised on the Website or Brahmarsive Platform, then please address Your complaint/ concerns to the Data Protection Officer (DPO)/Grievance Officer mentioned on the Website or through this email id: privacy@brahmasrive.com Company assures that it shall proactively address the users’ concerns.
Company tries its level best to address all such legitimate complaints or requests within one month. Occasionally it may take us longer than a month if the users complaint/request is particularly complex or the user has made several complaints/requests. In that case, we will notify the user and keep you updated.
We request you to please provide the following information in your complaint:
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We assure you that we will proactively address your concerns. We will attempt to address all legitimate complaints or requests within one month. Occasionally it may take us longer than a month if the user’s complaint/request is particularly complex or the user has made a number of complaints/requests. In that case, we will notify the user and keep you updated. Company may reach out to you to confirm or discuss certain details about your complaint and issues raised. Company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
14. OPT-OUT POLICY
If after You opt-in, You change your mind, You may withdraw Your consent for Us to contact You, for the continued collection, use or disclosure of Your information, at any time, by contacting Us at the email Id: privacy@brahmasrive.com or mailing us at BRAHMARSIVE INC., 9 E Laurel Rd, Suite B, Stratford NJ 08084.